Our group of real estate developers in Mumbai is an eclectic mix of diversified yet aligned individuals focused on creating marvels, which are based on utilitarian concepts and designs, which are a beautiful interplay of curvilinear detailing and straight-line architecture. Paradigm Realty encompasses trust, transparency and honouring commitment as its ethos and pillars.
Sales (Sourcing / Closing)
CRM
EPC
Finance & Accounts
Design & Architect
Marketing
Business Development
Information Technology
Administration
Human Resource
Customer Management Take care of Projections, Allotment Letters, Agreements, Registry and Cancellation Letters etc.
Accountable for taking care of all after sale requirements such as Allotments, Execution of Agreements, Transfers, Demand letter generations, receipts, Collections, Cancellations, transfer, Home Loans documentation, Project Updates to customer, Site Visits if required
Verify new bookings and the subsequent process from preparing allotment letter to possession and registration of the property
Establishing strong credibility between the organization and all leading financial institutions. Coordinating and facilitating with Banks/Financial Institutions for tie-ups and easy home loan disbursements
Manage Collection Handover of customer from sales after payment collection. Management of Receivables which includes status checks, MIS & collection
Ensure Follow ups with customer on payment schedule adherence
Achieving financial target of collections. Reviewing daily & monthly collection inflow and taking necessary steps for achieving the targets
Handle all escalation / settlement on collections, cancellation / Penalty's / Refunds / Bounced cheque’s.
Manage Performance Streamline internal operations by preparing and improvising daily reports for status of flats
Providing back up support to the business development / sales team with additional leads
Providing data/feedback on market/client/channel partner sentiments to the Senior Management from time to time
Providing timely MIS related to project, client queries, transfers, client demographics etc.
Ensuring client queries are resolved within stipulated timelines and address escalations, if any
Manage Voice of Customer to ensure Customer Service
Helping the team to ensure that resources (people, finances, information, technology, etc.), processes and control frameworks are appropriate to the required standards
Ensure ERP data is created as per Project details and update regularly
Coordinating with internal departments viz. Legal, Accounts, Projects, Filing, Dispatch, HR, Admin etc. and ensuring smooth functioning of the team
ERP - Farvision & Online Registration is must
Support in preparation of RFQ, evaluation, agreement, mitigating claims of contractor
Treasury Management
Cash Flow Management
Desired Candidate Profile
ERP Strategic Planning
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Responsibilities & Role
Administration Responsible for attending all the incoming calls, responding to them and
transferring the call to the appropriate department.
Responsible for greeting the customer/ guest at the office/ Project site
Responsible for attending to a visitor or customer present physically at office.
Responsible for conferring and coordinating with other departments.
Responsible for maintenance of important documents, files and records in an organized manner.
Responsible for providing assistance to the heads in the administration department.
Responsible for keeping all the stationary items in the organization up to date and order for fresh stock.
Responsible for supervising the housekeeping department and ensuring that all the items are there in the stock.
Responsible for providing information about the Projects & organization as required. Responsible for adhering to all the safety procedures and keeping the management informed about any kind of unsafe situation.
Must have good communication Skills .
Candidate must be atleast graduate
Manage and maintain an overview of the CXO’s diary in order to maximize effectiveness of working time and to ensure engagements take forward business priorities as well as take into account other competing demands such as Leadership Team, Management and Board meetings and client work.
Develop a good understanding of, and demonstrable commitment to, Paradigm’s Mission, Vision, Values and areas of work to assist the CXO in balancing his/her internal and external priorities.
Assist the CXO in monitoring email and flagging up potential issues that require urgent attention.
Attend meetings with the CXO to provide support or where appropriate attend on his/her behalf.
Work closely with other executive level people within the company to ensure linkages with the CXOs’ work.
Assist the CXO with his/her preparation for, and follow-up action from Management, Leadership and Board meetings including scheduling and planning time for meeting preparation, drafting or coordination of papers, scheduling meetings, monitoring or undertaking follow-up actions
Liaise closely with members of the Board and Management Team to prepare for meetings or to track and monitor agreed actions.
Ensure the provision of a high quality, responsive and professional service to both internal and external communications (staff, callers, emails and correspondence and visitors).
Excllent commuication skills, Good in making Power Point Presentation, knowledge of business analytivcs, Real estate exoposure preferred
Requirements and skills
